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Unitly vs TurboTenant for Canadian landlords
TurboTenant is built for landlords in the United States. Unitly is built for Canada first. Here is a factual, sourced look at what that difference means for your rentals.
The short version
TurboTenant is a strong product for landlords in the United States. It says it is trusted by over 1 million landlords, its free plan is unusually broad (unlimited listings, applications and screening, rent collection, and maintenance), and its applicant-paid screening and syndication to roughly 27 US rental sites solve real problems for a US landlord with a vacancy to fill. If that is you, it is a genuinely good choice.
If your rentals are in Canada, the picture changes. TurboTenant's Terms of Use state that the website is provided "for use only by persons located in the United States" (as of July 3, 2026), its tenant screening requires a US SSN or ITIN, its lease templates cover the 50 US states and no Canadian provinces, and its published syndication list contains no Canadian rental sites. Unitly is built for Canadian landlords first: rent collection works in Canada today, bank-transfer rent payments cost your tenants nothing, and everything is free for your first 5 active units.
Side by side
| Feature | Unitly | TurboTenant |
|---|---|---|
| Available in Canada | Yes. Built for Canadian landlords first. Rent collection works in Canada today, with US support coming. | Their Terms of Use state the website is provided "for use only by persons located in the United States" (as of July 3, 2026). |
| Price for a small landlord | Free for your first 5 active units, with every feature included. Then a flat $5/mo for 6 to 10 units, and $1 per unit beyond 10. | Free plan available. Paid tiers start at $149/yr (Essentials) and $199/yr (Pro) for up to 10 units, scaling by unit count to $349/yr and $999/yr at 61+ units (as of July 3, 2026). |
| What the free tier includes | Everything. Every feature is included on every tier, including the free one. | Genuinely broad: unlimited listings, applications and screening, rent collection, and maintenance. State-specific leases and faster payouts sit on paid plans (as of July 3, 2026). |
| Tenant fee to pay rent | Nothing for bank transfers, and no platform fee on rent. Card payments carry a processing surcharge where local law allows. | $2 per bank-transfer (ACH) payment on the free plan, waived on the Pro tier only. Card payments are 3.49% on all plans (as of July 3, 2026). |
| Where rent money settles | Directly in your bank account. Unitly never holds your rent. | Collected through TurboTenant rent payments, then paid out on the timelines below (as of July 3, 2026). |
| Payout timing | Rent settles directly to your bank on standard bank-transfer timelines; Unitly is never a stop along the way. | Their published numbers: 5 to 7 business days for standard ACH, 2 to 4 business days on a paid plan. Payments over $10,000 always take the standard timeline (as of July 3, 2026). |
| Lease documents | Not yet for templates and e-signing; both are on our roadmap. Today you upload your own signed lease documents and Unitly tracks dates, rent, deposits, and renewals. | State-specific lease templates and e-signing covering the 50 US states, on paid plans rather than the free plan. No Canadian provinces (as of July 3, 2026). |
| Tenant screening | Not yet. On our roadmap. | Credit, criminal, and eviction reports, paid by the applicant by default: $55 with a free-plan landlord, $45 with a paid plan. Requires a US SSN or ITIN (as of July 3, 2026). |
| Maintenance requests | Yes. Tenants report issues with photos; you track every request from open to resolved. | Included, even on the free plan (as of July 3, 2026). |
| Move-in and move-out inspections | Yes. Room-by-room condition reports with photos, sign-off from both parties, and printable reports. | Not covered by the sources we checked, so we make no claim either way. |
| Tenant app | Yes. Tenants get their own app on web and mobile for rent, maintenance requests, and messages. | Not covered by the sources we checked, so we make no claim either way. |
| Listing tools | A shareable public listing page for each vacancy, with inquiries collected for you. Syndication to listing networks is not yet available; it is on our roadmap. | Syndication to roughly 27 US rental sites, included on the free plan. The published list contains no Canadian rental sites (as of July 3, 2026). |
| Phone support | No phone line. Email support from a small independent team that reads every message, usually answered within a couple of business days. | Chat and email support 7 days a week for everyone. Phone support is on paid plans only, for landlords, Monday to Friday, 8 to 4 Mountain Time (as of July 3, 2026). |
All TurboTenant details above are their own published figures as of July 3, 2026; the sources are listed at the bottom of this page. "Not yet" means the feature is on Unitly's roadmap but has not shipped.
The arithmetic on tenant fees
Platform fees on rent look small until you add them up. On a platform that charges tenants $2 per bank-transfer rent payment, a tenant paying monthly spends $24 a year just to pay rent, and an applicant pays a $45 to $55 screening fee to apply. Those are TurboTenant's published US figures as of July 3, 2026: the $2 bank-transfer fee applies on their free plan and is waived on the Pro tier, the screening fee is $55 with a free-plan landlord and $45 with a paid plan, and their terms limit the website to use in the United States, so treat this as the US example rather than a Canadian option.
With Unitly, bank-transfer rent payments cost tenants nothing, and there is no platform cut: rent settles directly in your bank account, and Unitly never holds it. We would rather the person paying rent not pay a fee to do it.
Common questions
Can I use TurboTenant in Canada?
TurboTenant's own Terms of Use (section 26, "Geographic Restrictions", last modified April 27, 2026) state: "We provide the Website for use only by persons located in the United States." The feature details point the same way: tenant screening requires a US SSN or ITIN, the lease templates cover the 50 US states and no Canadian provinces, and the published syndication list contains no Canadian rental sites. If your rentals are in Canada, TurboTenant is not built for you.
Is Unitly really free for 5 units?
Yes. Your first 5 active units are free with every feature included: rent collection, maintenance requests, inspections, messaging, scheduling, and income and expense tracking with tax-ready export. Units 6 to 10 are a flat $5 a month, and each unit beyond 10 adds $1 a month. There are no per-feature upsells; every tier has the same features.
What does TurboTenant have that Unitly does not?
A few real things. TurboTenant offers applicant-paid tenant screening with credit, criminal, and eviction reports, state-specific US lease templates with e-signing on its paid plans, syndication to roughly 27 US rental sites, and US coverage generally. Unitly does not have these yet: tenant screening, lease templates and e-signing, listing syndication, and US rent collection are on our roadmap. Today, landlords upload their own signed lease documents, and each vacancy gets a shareable public listing page rather than a push to listing networks.
Does Unitly take a cut of rent?
No. Rent settles directly in your bank account, and Unitly never holds it along the way. Bank-transfer payments carry no fee for the tenant and no platform fee. Card payments carry a standard processing surcharge, paid by the tenant where local law allows.
Who is TurboTenant right for?
US landlords, especially those with a vacancy to fill. TurboTenant says it is trusted by over 1 million landlords, its free plan is genuinely broad (unlimited listings, applications and screening, rent collection, and maintenance), and its listing syndication reaches roughly 27 US rental sites. If you manage rentals in the United States, it is a strong choice. If you manage rentals in Canada, most of those headline features do not apply, and Unitly is built for exactly that gap.
Sources
All TurboTenant figures on this page were verified against turbotenant.com and TurboTenant's own help center as of July 3, 2026. If something here is out of date, email hello@unitly.cloud and we will correct it.
- TurboTenant pricing page
- TurboTenant Terms of Use, section 26 "Geographic Restrictions" (last modified April 27, 2026)
- TurboTenant help center: "Is there a cost to sign up for TurboTenant?"
- TurboTenant help center: "What's included in the Pro plan"
- TurboTenant help center: "How long do rent payments take to process?"
Managing rentals in Canada? Unitly is free for your first 5 active units, with every feature included.
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